Plan Your Visit

Our box office is located at 8656 Colesville Rd at the front of the venue. The box office is open only on show days. On show days, the box office will open 2 hours prior to door time. We accept cash, Visa, MasterCard, Discover, and American Express.

For expedited entry, please leave your bags at home!

Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search. No backpacks.

Prohibited items include:

• No outside food, drinks, snacks, or candy
  • We have free water stations at our bars, water fountains located outside the restrooms, and distribute water to fans at the barricade
• No backpacks or duffle bags
• No professional recording equipment for photo/video/audio
• No GoPros, smart glasses, tablets, gimbals or steadycams
• No tripods or selfie sticks
• No glass of any kind
• No chairs or blankets
• No illegal/controlled substances
• No drug paraphernalia
• No helmets, full face masks, or ski masks
• No weapons of any kind
• No pets (service animals exempt)
• No laser pointers, LEDS, or flow toys
• No flashlights
• No glowsticks
• No markers, pens, or spray paint
• No large chains, or spiked jewelry/clothing
• No stickers or flyers
• No signs larger than 8.5x11"
• No water containers: bottles, camelbacks, hydroflasks, cups, or cans
• No defense items (ex. mace, pepper spray, alarms)
• No skateboards, scooters, or one-wheels
• No toys or stuffed animals 

Other items may not be permitted at management discretion.

Items allowed to be brought into the venue include:

• Small bags & purses (maximum size: 12”6”12”). No backpacks or oversized bags.
• Non-professional/handheld cameras
• Cell phones
• Hats
• Sealed packs of cigarettes
• Earplugs
• Sunglasses

Doors generally open one hour before the listed show start time on the ticket.

We're hiring! Gain industry knowledge and grow your career while enjoying live music.

Roles include: Guest Services, Security, Audio Techs, Lighting Techs, Stagehands, Production Runners, Box Office.

To learn more about our open positions, please email JohnDiehm@LiveNation.com or apply online at livenation.com/careers and search for "Silver Spring".

Most shows are all ages, unless otherwise specified on our calendar in the event title. Patrons of legal drinking age can purchase alcohol from our full-service bars inside the venue. You are not permitted to bring alcoholic beverages into the venue. All patrons who wish to drink must show a physical form of photo ID for age verification. Montgomery County law does not allow the acceptance of any document other than a US verified document such as a state drivers license, ID card, military ID, US immigration cards, and a US passport. Images or pictures of IDs will not be accepted.

For shows that are listed as 18+ or 21+ all patrons must present a physical form of US government issued photo ID. Images or pictures of IDs will not be accepted.

Re-entry is not permitted at The Fillmore Silver Spring. Please ensure that everything you will need for the event is brought in with you. If you leave at any point in the evening you will not be allowed back in without a new ticket.

Will Call is located at the box office, directly in front of the venue. Please be sure to bring a photo ID. The name on the ID must match the name associated with your tickets.

Professional photography, videography, and audio recording is not permitted at our shows, though some performers permit non-professional point and shoot cameras, provided they are used without flash. Professional photography equipment (with detachable/zoom lenses or a lens that extends more than 1 inch from the camera) is not permitted without and appropriate media or photo pass.

To request a media pass, please visit livenation.com/pressrequests.

We are a smoke-free venue and ask that you be respectful of those sharing the space with you. There is a smoking area accessible through the main lobby that is outside. Please note, our smoking area will be accessible later in the evening once lines outside have diminished.

Yes! Coat check is available typically between September and April, or when weather necessitates (at venue discretion). Coat check is located downstairs and is card-only.

Enjoy the ultimate concert experience with the best seats in the house at The Fillmore Silver Spring! To get access to our premium seating contact Maryclaire Griffin at maryclairegriffin@livenation.com.

If you’re looking to obtain a refund for a show that was either canceled or rescheduled, visit www.livenation.com/refund for more information. If you purchased tickets online through LiveNation.com or Ticketmaster.com, and your event is canceled, your refund will automatically be processed once funds are received from the Event Organizer, which is usually completed within 30 days.

Please contact the point of purchase for additional inquiries.

For information on Lost & Found items please contact us at FillmoreSS.BoxOffice@LiveNation.com or give us a call at (301) 960-9999.